InClinic: Initial Consult & Treatment
Get-to-know-you Session: Understanding you journey so far and how you want to live in better health
Service Description
We understand that the first appointment can filled with excitement, curiosity, caution or full trust. So what we like to do is get to know a bit about you, * your current routines (work, children, rest+sleep+eating habits etc), * your health goals (sleep more, stress less, training for competition, more energy to play with the children etc) and * any injuries or situations slowing you down from achieving your goals. We may do some movement-based assessments to get an understanding of how your are moving and resting throughout the day. Together, we design a plan that you feel confident in moving forward with. The rest of our session is dedicated to providing you your first massage treatment, asking questions as we massage. We finish our first session with feedback and planning the session.
Cancellation Policy
We understand when life happens, life happens! We will do our best to help you keep on your In Better Health journey, we ask if you could please help us by the following: If you need to cancel or reschedule your massage appointment, please contact us ASAP by calling/SMS 0433386539. If we miss your call please leave a voice message and SMS that you called so we know you've done what you can on your end. To help us keep the massage operating smoothly, we ask all cancellations or rescheduling of appointments be made no later than 18hrs your scheduled start time. This will help us offer your appointment time to people on the waiting list in a timely manner. No-Show If we do not hear from you at all, we unfortunately will send you an invoice for the full price of the booking missed. This will need to be paid before you can book your next appointment. Emergencies We do understand that emergencies happen. If you are sick the morning of your appointment, or an unexpected urgent matter needs attending to, please contact us ASAP on 0433386539 to avoid a late notice fee of $90 or no show full fee being invoiced to you. If you forget your appointment, or running late, give us a call ASAP. If there are no bookings after you, we may be able to start a little bit later or change your booking to a shorter appointment (for we understand that life doesn't always go according to plan).
Contact Details
unit 7/40 Bowman Street, Richmond NSW, Australia
+61433386539
carylmolina@inbetterhealth.com.au